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Fishbone Diagram Template

A fishbone (Ishikawa) cause-and-effect diagram with the problem at the head and six category bones: People, Methods, Machines, Materials, Measurement and Environment. Free PDF or digital.

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About this template

The fishbone diagram, developed by Kaoru Ishikawa, helps a team find the root causes of a problem. Write the problem in the head on the right, then brainstorm possible causes along each bone. This template uses the six classic categories — People, Methods, Machines, Materials, Measurement and Environment — each with lines for individual causes. Rename the categories if your problem needs different ones.

How to use it

  1. State the problem as a specific effect (“Late deliveries in March”), not a vague topic.
  2. For each cause, ask “why?” again and add the deeper reason on the same bone.
  3. Circle the two or three causes the team agrees matter most and plan actions for them.
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Frequently asked questions

What are the 6 M's of a fishbone diagram?

Manpower (People), Methods, Machines, Materials, Measurement and Mother nature (Environment) — the classic cause categories in manufacturing and quality management.

Can I change the categories?

Yes. Service teams often use Policies, Procedures, People and Place instead; just write your own labels over the bones.

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